Billing & VA Authorization Specialist

Tupelo, MS

Full Time

Mid Level

Job description

Specialty Orthopedic Group is currently seeking a Billing & VA Authorization Specialist to join our Billing Department in Tupelo. This position will be Monday-Friday, full time.

*Please do not call in to Specialty Orthopedic Group regarding this position.*

JOB SUMMARY
The Billing & VA Authorization Specialist plays a vital role within the Billing Department by supporting accurate claims submission, VA authorization processing, patient communication, and payment collection. This position serves as a key liaison between patients, insurance carriers, and internal teams to ensure timely authorizations, accurate billing, and efficient revenue cycle operations.

JOB RESPONSIBILITIES

Submit, track, and manage VA authorizations, ensuring all required documentation is complete and processed timely
Receive and respond to patient phone calls related to billing inquiries, insurance coverage, and account questions
Sort, review, and route incoming faxes related to VA authorizations, insurance correspondence, and claims documentation
Collect patient payments and assist with payment posting and account resolution
Submit insurance claims accurately and timely across multiple payers, including VA and commercial carriers
Work within multiple insurance portals and payer websites to verify coverage, submit claims, and monitor claim status
Assist with follow-up on unpaid or denied claims as assigned
Maintain accurate and detailed documentation within billing systems and patient accounts
Collaborate with front office, clinical teams, and billing staff to resolve authorization and billing issues
Adhere to HIPAA, billing regulations, and organizational policies and procedures
Other duties as assigned

JOB QUALIFICATIONS

Prior experience in medical billing, insurance, or revenue cycle operations preferred
Experience with VA authorizations strongly preferred
Familiarity with insurance portals and claims submission processes
Strong customer service and communication skills with a patient-centered approach
Excellent attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with computer systems and ability to learn billing software
High school diploma or equivalent required; additional healthcare or billing training a plus

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Do you have prior experience working in a medical office or clinic setting?*

Have you worked with an Electronic Medical Record (EMR) system before?*

Are you comfortable interacting with patients and maintaining confidentiality in compliance with HIPAA?*

This role requires strong multitasking and teamwork skills in a busy orthopedic clinic. How do you feel about that kind of environment?*

Are you available to work full-time, Monday through Friday?*

Human Check*

Submit Application

Your Next Opportunity Starts Here.

Choose SOG.

At Specialty Orthopedic Group, we’re committed to excellence—in patient care and in our people.

Whether you’re just starting out or bringing years of experience, we’d love to connect.

Explore our openings and apply today!

Billing & VA Authorization Specialist

Job description

Apply for this position