Financial Counselor

Oxford, MS

Full Time

Mid Level

Job description
Specialty Orthopedic Group is seeking a compassionate, detail oriented Financial Counselor to join our Surgery Center team. This position will be full-time, Monday-Thursday 10 hour days.

*Please do not call in to Specialty Orthopedic Group regarding this position.*

Job Summary
The Financial Counselor helps patients understand their financial responsibilities and navigate the insurance and payment process before receiving care. If you enjoy helping others, communicating clearly, and working in a fast-paced healthcare environment, we'd love to hear from you!

Job Responsibilities

Meet with patients to explain insurance benefits, estimated out-of-pocket costs, and payment options.
Verify insurance coverage, benefits, deductibles, co-pays, authorizations, and pre-certifications.
Calculate patient financial responsibility for scheduled procedures.
Assist patients with payment arrangements and answer billing-related questions.
Coordinate with insurance companies to resolve benefit and billing issues.
Maintain accurate patient financial records and documentation.
Perform quality checks to ensure financial information is complete and accurate before services are rendered.
Support front office and business office operations as needed.
Deliver exceptional customer service while maintaining patient confidentiality and HIPAA compliance.

Job Qualifications

High school diploma or GED required.
Associate degree in Medical Billing or related field preferred, or equivalent healthcare business office experience.
Knowledge of insurance verification, medical terminology, and healthcare billing preferred.
Excellent communication, customer service, organizational, and problem-solving skills.
Proficient with computers and Microsoft Office applications.
Ability to manage multiple priorities while maintaining accuracy and professionalism.

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Have you worked with employee files, benefits coordination, or credentialing documentation in a healthcare setting?*

How many years of experience do you have working with patient records or medical documentation?*

How many years of experience do you have working in an administrative support role?*

Are you legally authorized to work in the United States?*

Will you now or in the future require sponsorship for employment visa status?*

Consistent, on-time arrival is a non-negotiable requirement to ensure surgery begins as scheduled. Are you available to work Monday through Thursday from 5:30 am-4:00 pm?*

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Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Financial Counselor

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