LPN Case Manager

Job description

• Works with physicians and multidisciplinary team members to develop plan of care for each assigned patient from admission through discharge.
• Ensures patient is progressing toward desired outcomes by continuously monitoring patient care through assessment and/or evaluation.
• Assesses and responds to patient/family needs by coordinating efforts of other team members.
• Identifies and resolves barriers that hinder effective patient care.
• Improves quality and completeness of documentation.
• Arranges post op PT Appointments.
• Accesses appropriate portals to submit online reviews and E-Notices.
• Assesses, creates, implements evaluates and modifies timely post op services.
• Collaborates with patients, families, nurse, physician and other members of the team, creating consensus around issues of discharge planning.
• Documents in a clear, complete, concise, and organized manner.
• Monitors clinically high risk and complicated cases and institutes necessary actions to promote quality care and appropriate integration.
• Accepts referrals and identifies patients who meet the criteria for case management.
• Coordinates cases between health care providers and insurance company.
• Develops treatment plan and discuss proposed course of treatment with patient’s attending physician, patient, family and other members of the team.
• Ensures patient/family/staff concerns are appropriately resolved in a timely manner.
• Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff.
• Adheres to and supports team members in exhibiting SOG values of integrity, community, compassion, and dedication.
• Assists with program planning, development, and evaluation.
• Adheres to SOG organizational and department-specific safety, confidentiality, values policies and standards.
• Other duties as assigned.

• Training or experience treating patients in a clinical setting
• Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
• Ability to promote favorable clinic image with physicians, patients, insurance companies, and general public